How To Spa

Spa Policies

We request 24 hours advance notice to avoid being charged the full amount of service.

We ask that you arrive 5-10 minutes prior to your scheduled service to check in and begin your relaxation. Late arrivals will result in an abbreviated service.

There is a 20% service charge added to all services.  Additional gratuity may be added for exceptional service.

We respect the health of our guests. We ask that you inform your therapist of any injuries, surgeries, medication or medical conditions as some treatments may be contraindicated.

Please leave your valuables at home and dress comfortably.

Please turn off or silence your cell phones and other electronic devices.

*MASKS ARE OPTIONAL– Guests and team members may choose to wear a mask if they prefer. If you would prefer your provider to wear a mask during your spa service, please inform the Spa Concierge. We will continue to monitor each city/state’s guidelines and ordinances in compliance with OSHA and the CDC. Subject to change without notice.

*BOOKING APPOINTMENTS– All guests will be required to answer a series of symptom questionnaires upon booking the spa services and will be required to sign an electronic waiver each time they visit the spa.

*SANITIZED– All areas will be thoroughly disinfected before and after each spa service and high contact areas will be thoroughly cleaned and sanitized throughout the day. The medical-grade sanitizer will be available for all guests and team members. The spa disinfectants are EPA approved and certified.

*PAYMENTS– Contactless payment POS system and sanitized CC machine will be used.